Help and Support in American Sign Language

The ASL Support team will assist you with questions or issues with your Internet Essentials application and eligibility concerns.

Just click this button to get started:

 

ASL Now link

The ASL Support team will assist you with your Internet Essentials application and eligibility concerns.

Just click this button to get started:

ASL Now button link

More Support Information
More Support Information

If you want to chat with someone from ASL (American Sign Language) to submit an application click below:

 

ASL Now chat button link

 

ASL Support is available Monday through Friday between the hours of 1:00 PM to 9:00 PM EST.

 

 

Yes, the Internet Essentials site is set up to be compatible with screen readers for those viewers with visual impairments.

 

We offer Braille and large print brochures and flyers on our Partner Portal. Please click the link below to access these materials (can be ordered and shipped based on material type).

 

If you are logging onto the Partner Portal for the first time you will need to register to access the site.

 

Braille and large print materials on the Partner Portal

 

 

To learn more about Accessibility options for Xfinity, click on the link below:

 

Xfinity Accessibility Page

 

Comcast supports the use of the JAWS, NVDA and VoiceOver screen readers for assistance navigating web pages.

 

Click here for a list of Common Screen Reader Hotkeys for Website Navigation

 

You could qualify for FREE monthly Internet service*

Comcast is proud to partner with the Emergency Broadband Benefit Program. See how you could qualify for FREE monthly Internet Service through the limited-time Federal Internet Benefit.
* Taxes and fees extra

Learn More
Current Applicant?

Are you checking the status of your Internet Essentials application? Looking for answers to questions you have? Click below to see frequently asked questions.

 

Get Help
wifi hotspots
WiFi hotspots
In addition to in-home WiFi, access to Xfinity WiFi hotspots is included with Internet Essentials.
Internet Essentials is now twice as fast! Up to 50/5 Mbps
• Good for working and learning from home
• Streaming movies and shows
• Downloading music
• Video calling on multiple devices at the same time
Learn More

Search your area for local resources

Search for Lift Zones or free in-person classes provided by community organizations.

Special thanks to our Partners
Help spread the word
Our greatest advocates help spread the word about the program. As a registered partner, you will be able to access the necessary materials and resources to reach and distribute in your community. All program materials, which are available in 16 different languages, are complimentary and ship directly to you free of charge. 
Our greatest advocates help spread the word about the program. As a registered partner, you will be able to access the necessary materials and resources to reach and distribute in your community. All program materials, which are available in 16 different languages, are complimentary and ship directly to you free of charge. 
Become a Partner
Ask Xfinity