Frequently Asked Questions
Households may be eligible for Internet Essentials if they receive HUD housing assistance such as Public Housing, Housing Choice Vouchers (Section 8 Vouchers) or Multifamily Assistance (such as Project-Cased Section 8 and 202/811).In addition to the above criteria, households must:
Yes, if you meet the program guidelines:
Please send your signed application and copies of your eligibility documents by mail, email, fax or upload online:
You may be eligible for Internet Essentials if you receive HUD housing assistance such as Public Housing, Housing Choice Vouchers (Section 8 Vouchers) or Multifamily Assistance (such as Project-Based Section 8 and 202/811). Applicants must present a copy of one of the following items from the current or previous year: their tenant income certification form, residential lease agreement (including the Section 8 Tenancy Addendum if applicable), voucher form, rent statement or rent letter. The document(s) must be on an official form or letterhead and include your name, address, and the name of the local Public Housing Authority or the Department of Housing and Urban Development. Residents can request a copy of the relevant documentation from their local Public Housing Authority or their landlord.
In order to apply for Internet Essentials, customers must provide accepted forms of identification. For those who do not have a social security number or who do not want to provide their social security number, you must provide one (1) form of Primary Identification OR two (2) forms of Secondary Identification:
I applied for Internet Essentials and have not heard back yet. How can I find out the status of my application?
You can view the status of your application on our website https://apply.internetessentials.com/?existingpopup=1] Or by calling 1-855-8-INTERNET (1-855-846-8376).
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