Affordable Internet at Home for Eligible Households

XFINITY WiFi Hotspots

Frequently Asked Questions

  • XFINITY WiFi is a network of hotspots that allows you to connect to the Internet on the go, all while saving on your wireless data plan. Internet Essentials customers have access to 40 1-hour sessions of XFINITY WiFi hotspots every 30 days.

  • To find an XFINITY WiFi hotspot, check the hotspot location map online at http://wifi.xfinity.com/

  • 1. When in range of a hotspot, look for "xfinitywifi" in the list of available networks on your device.

    2. Connect to the "xfinitywifi" network on the device

    3. Enter your existing XFINITY username (or an email address associated with your account) and password on the login screen.

    4. After you have logged in, select the Complimentary 1-Hour Pass

    5. Select Activate Pass and start browsing!

  • To retrieve your XFINITY username or reset your password, visit www.xfinity.com/password.

  • 24/7 telephone support is available from our customer service team. Call 1-866-489-0919.

Free Online Tutorials

Not sure how to get started with your new Internet connection? Concerned about online safety and security? Or maybe you'd like to learn about the best education and employment resources. Explore the Learning Center for free tutorials and more.